Terms of Service

This is a template terms of service for Novtryx School, written to reflect what the product actually does. It has not been reviewed by a lawyer and should be before you rely on it. Replace the bracketed placeholders with your company's real details.

1. Agreement

These terms govern use of Novtryx School (the "Service") by a school and its staff (the "Customer"). By creating an account, the Customer agrees to these terms on behalf of itself and its staff.

2. What the Service does

Novtryx School is software for recording fee structures, payments, and balances, generating receipts, and collecting fees from parents online. It is a record-keeping and collection tool. It does not itself hold school funds; online payments are processed and settled by Paystack directly to the school's connected bank account.

3. Accounts and responsibility

The Customer is responsible for the accuracy of data entered into the Service, including fee amounts, student records, and payments recorded by its staff, and for keeping staff account credentials secure. The Customer is responsible for managing which staff have access to which actions, using the roles and permissions the Service provides.

4. Subscriptions and billing

Paid plans are billed in advance on a monthly or annual cycle, as selected by the Customer. Fees are non-refundable except where required by law. [Trial period terms, if any, go here.]

5. Online payments

Online payments made by parents are processed by Paystack under Paystack's own terms. Novtryx School is not a party to the payment itself and is not responsible for payment processing failures, chargebacks, or disputes between a parent and Paystack, though we will assist a school in investigating a discrepancy in its own records.

6. Data ownership

The Customer owns the student, fee, and payment data it enters into the Service. On request, we will provide an export of that data in a standard format, and will delete it within [X days] of account closure except where retention is required by law.

7. Availability

We aim for the Service to be reliably available but do not guarantee uninterrupted access. We will give reasonable notice of planned maintenance where practical.

8. Termination

Either party may terminate a subscription as described at signup. On termination, the Customer's access ends at the close of the current billing period, and data handling follows Section 6.

9. Limitation of liability

[Standard limitation-of-liability language goes here, reviewed by counsel for your jurisdiction.]

10. Changes to these terms

We will update the date at the top of this page when these terms change, and notify the Customer of material changes.

11. Contact

Questions about these terms can be sent to info@novtryx.com.